Disclaimer: In the event of any discrepancy or conflict, the English version will prevail over the translation.

Most items purchased from sellers listed on Famous5.in are returnable within the return window, except those that are explicitly identified as not returnable.

For the products that are returned by the customer, the refund is issued to the original payment method (in case of pre-paid transactions) or to the bank account (in case of Pay on Delivery orders), the details for making such refund and the timelines are detailed in the refund policy available on Famous5.in

General Returns Policy

1. Applicable products are returnable within the applicable return window if you’ve received them in a condition that is physically used, damaged, has missing parts or accessories, defective or different from their description on the product detail page on Famous5.in.

2. If you report an issue with your Smartphone, Tablet, Laptop, Television, Air Conditioner, Refrigerator, Washing Machine, Microwave, we may facilitate scheduling a technician visit to your location. This visit is scheduled by placing an order with Famous5 through Famous5.in Home Services. Subject to Famous5.in Home Services Terms and Conditions, a resolution will be provided based on the technician's evaluation report.

3. Return will be processed only if:             

o it is determined that the product was not used, damaged while in your possession;

o the product is not different from what was shipped to you;

o the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein).

4. If you wish to return an electronic device that stores any personal information, please ensure that you have removed all such personal information from the device prior to returning. Famous5 shall not be liable in any manner for any misuse or usage of such information.

5. Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.

6. Products marked as "non-returnable" on the product detail page cannot be returned. However, in an unlikely event of used, damaged, defective or wrong item delivered to you, we will provide a full refund or replacement, as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.

7. No additional information is required to return an eligible order unless otherwise noted in the category specific policy. 

8. Products may be eligible for replacement only if the same seller has the exact same item in stock. 

9. If the replacement request is placed and the seller does not have the exact same product in stock, a refund would be issued to you. 

10. Products purchased by international customers are not eligible for returns. However, orders made by international & domestic customers are eligible for refunds and customers will have to contact customer service within 5 business days from delivery date or estimated delivery date to claim refunds with evidence.

11. To know about the Return window for Famous5 Business orders, please read our return policy on our website.

12. In the event customers are found to misuse the return policy by excessively returning, or cancelling or not accepting the orders placed, Famous5 reserves the right to warn and/or suspend and/or block and/or terminate such customer accounts, as necessary.

13. In case of product marked for return, however if they are used and then return will not be accepted and refunded.

Note: If you've received a non-returnable product in a used, damaged/defective condition, you can contact us within 5 days from the delivery of the product.

Note: All product categories are non-returnable for International Customers for Export Orders.

Books

Category Return Policy

Books 5 days replacement only

This item is eligible for free replacement, within 5 days of delivery, in an unlikely event of used, used, damaged, defective or different item delivered to you.

Please keep the item in its original condition, with outer box or case, accessories, CDs, user manual, warranty cards, scratch cards, and other accompaniments in manufacturer packaging for a successful return pick-up.

We may contact you to ascertain the damage or defect in the product prior to issuing replacement.

Note: Books are non-returnable for International Customers for Export Orders.

Used Books 5 day replacement only

Home

Category Return Policy

Home (new and Renewed) 5 days Returnable

This item is eligible for free replacement, within 5 days of delivery, in an unlikely event of used, used, damaged, defective or different item delivered to you. You can also return the product within 5 days of delivery for full refund.

Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

 Wax candles, Wall stickers Non Returnable 

This item is non-returnable due to consumable nature of the product. 

 However, in the unlikely event of used, damaged, defective or different item delivered          to you, we will provide a full refund or free replacement as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.

Furniture 5 days Replacement

This item is eligible for free replacement, within 5 days of delivery, in an unlikely      event of used, damaged, defective or different/wrong item delivered to you.

Please keep the item in its original condition, with user manual, warranty cards and original accessories in manufacturer packaging for a successful return pick-up.

If you report an issue, we may facilitate scheduling a technician visit to your location.  On the basis of the technician's evaluation report, we will provide resolution.

 Pet - Habitats & Supplies, Apparel & Leashes, Training & Behavior Aids, Toys, Aquarium              Supplies such as Pumps, Filters and Lights 5 days Returnable

This item is eligible for free replacement, within 5 days of delivery, in an unlikely     event of used, damaged, defective or different item delivered to you. You can also return    the product within 5 days of delivery for full refund.

Please keep the item in its original condition, with outer box or case, user manual, warranty cards, and other accompaniments in manufacturer packaging for a successful return pick-up.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

 Pet Food, Pet Shampoos and Conditioners, Pest Control, harnesses, aquarium supplies              and Pet Grooming Aids Non Returnable

This item is non-returnable due to hygiene and consumable nature of the product.

However, in the unlikely event of used, damaged, defective or different item delivered to       you, we will provide a full refund or free replacement as applicable.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage  or defect in the product prior to issuing refund/replacement.

Home Improvement

Category Return Policy

 All home improvement supplies (drilling machines & accessories), Mopping supplies,                Ladders (step & telescopic), fasteners & hooks etc 5 days Returnable

This item is eligible for free replacement, within 5 days of delivery, in an unlikely event of used, damaged, defective or different item delivered to you.

You can also return the product within 5 days of delivery for full refund. Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

 All Cleaning, Painting & Decor supplies (like mops/brooms, dustpans, paints, brushes,                wallpapers, wall paintings etc.) Non Returnable

This item is non-returnable due to consumable nature of the product.

However, in the unlikely event of used, damaged, defective or different item delivered to  you, we will provide a full refund or free replacement as applicable. We may contact  you to ascertain the damage or defect in the product prior to issuing refund/replacement.  We reserve the right to pick up the product to ascertain the damage or defect in the  product prior to issuing refund/replacement.

 All Plumbing, Kitchen & Bath fixtures (like Taps, Faucets, Bath hardware, sinks etc.),                Safety & Security systems (Safes, Home security systems, Door locks), Sweeping cloths                & wipes, Hot water dispensers, Building materials, Dimmer & Lighting controls, cord                & power management etc.   5 days Replacement only

This item is eligible for free replacement, within 5 days of delivery, in an unlikely event of used, damaged, defective or different item delivered to you.

Please keep the item in its original condition, with brand outer box, MRP tags attached,  user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

We may contact you to ascertain the damage or defect in the product prior to issuing replacement.

Kitchen

Category Return Policy

Kitchen (new & Renewed) 5 days Returnable 

This item is eligible for free replacement, within 5 days of delivery, in an unlikely                  event of used, damaged, defective or different item delivered to you. You can also return  the product within 5 days of delivery for full refund.

Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

 All kitchen appliances (like Mixer grinders, Juicers, Blenders, Food Processors,                Toasters, Induction, Rice Cookers, Oven toaster grills, etc.) and home appliances                (like Fans, Coolers, Water Heaters, Irons, Air purifiers, Humidifiers, Vacuums, etc.) 5 days Replacement

This item is eligible for free replacement, within 5 days of delivery, in an unlikely event of used, damaged, defective or different item delivered to you.

Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

We may contact you to ascertain the damage or defect in the product prior to issuing replacement.

Extended Warranty cards/vouchers/AMCs etc. Non-returnable

This item is non-returnable due to consumable (e-vouchers/coupons) nature of the product.

However, in the unlikely event of used, damaged, defective or different item delivered to                  you, we will provide a full refund or free replacement as applicable.

 We may contact you to ascertain the damage or defect in the product prior to issuing  refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.

Toys and Baby Products

Category Return Policy

Toys (new and Renewed) 5 Day Replacement only

This item is eligible for free replacement, within 5 days of delivery, in an unlikely event of used, damaged, defective or different item delivered to you.

Please keep the item in its original condition, with outer box or case, user manual, warranty cards, and other accompaniments in manufacturer packaging for a successful return pick-up.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

 Baby: Bathing and Accessories including FMCG; Diapering (Pads, Covers, Nappy Liners,              Wet Wipes); Feeding Bottles, Breastfeeding products, Teethers; Baby Personal Care;              Baby Hair & Skin Care Products Non Returnable

This item is non-returnable due to hygiene/health and personal care/wellness/consumable nature of the product.

However, in the unlikely event of used, damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.

 Baby: Toys, Prams, Strollers, Carriers; Baby Utensils & Feeding Sets, Baby Apparel,              Diaper Bags; Baby Furnitures, Nursery Decor 5 days Returnable

This item is eligible for free replacement, within 5 days of delivery, in an unlikely event of used, damaged, defective or different item delivered to you.

You can also return the product within 5 days of delivery for full refund. Please keep the item in its original condition, with outer box or case, user manual, warranty cards, and other accompaniments in manufacturer packaging for a successful return pick-up.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

Sports, Fitness, and Outdoors

Category Return Policy

Sports, Fitness and Outdoors (new and Renewed) 5 days Returnable

This item is eligible for free replacement, within 5 days of delivery, in an unlikely event of used, damaged, defective or different item delivered to you. You can also return the product within 5 days of delivery for full refund.

Please keep the item in its original condition, with brand outer box, MRP tags attached,  user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

 Aerobic Training Machines like Treadmills, Exercise Bikes, Home Gyms/ Multi Gyms,              Activity Trackers, Ellipticals, Camping furniture, Bicycles 5 days Replacement

This item is eligible for free replacement, within 5 days of delivery, in an unlikely event of used, damaged, defective or different item delivered to you.

Please keep the item in its original condition, with brand outer box, MRP tags attached,  user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

We may contact you to ascertain the damage or defect in the product prior to issuing replacement.

 All inner apparel, socks, gym supporters, guards, swimsuits Non Returnable

This item is non-returnable due to hygiene/health and personal care/wellness nature of the product.

However, in the unlikely event of used, damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.

 Subscription packs, gym vouchers etc. Non Returnable

This item is non-returnable due to consumable (e-vouchers/coupons) nature of the product.

However, in the unlikely event of used, damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.

 We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.

Garden & Outdoors 5 days Returnable

This item is eligible for free replacement, within 5 days of delivery, in an unlikely event of used, damaged, defective or different item delivered to you. You can also return the product within 5 days of delivery for full refund.

Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

 Fertilizers, Seeds, Live Plants Non Returnable 

This item is non-returnable due to hygiene/health and personal care/wellness/consumable nature of the product. 

However, in the unlikely event of used, damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.

We may contact you to ascertain the damage or defect in the product prior to issuing  refund/replacement. We reserve the right to pick up the product to ascertain the damage  or defect in the product prior to issuing refund/replacement.

Beauty, Health, and Groceries

Category Return Policy

Beauty Non Returnable 

This item is non-returnable due to hygiene and personal care nature of the product. 

However, in the unlikely event of used, damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.

Sports Nutrition (Whey Protein Powders and related Diet Supplements), 5 days Returnable

This item is eligible for free replacement, within 5 days of delivery, in an unlikely event of used, damaged, defective or different item delivered to you. You can also return the product within 5 days of delivery for full refund.

Please keep the item in its original condition, with outer box or case, user manual, warranty cards, and other accompaniments in manufacturer packaging for a successful return pick-up. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

 Mobility and Disability Aids, Joint Supports, Wheelchairs etc. 5 days Returnable 

This item is eligible for free replacement, within 5 days of delivery, in an unlikely event of used, damaged, defective or different item delivered to you. You can also return the product within 5 days of delivery for full refund.

Please keep the item in its original condition, with outer box or case, user manual, warranty cards, and other accompaniments in manufacturer packaging for a successful return pick-up. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

Household Supplies: Laundry Products (Detergents, Fabric Conditioners), Household                Cleaners (Toilet Cleaners, Floor Cleaners, Hand washes, Tissues), Air Fresheners (Sprays,                Gels) etc.

Personal Care: Oral Care (Toothbrushes, toothpastes, mouthwashes etc); Feminine Hygiene                (Sanitary Pads, Panty Liners, Menstrual Cups etc.); Shaving and Hair Removal (Men's                Shaving - Razors, Blades, Shaving Foams, Brushes etc.; Men's Beard Care - Beard Oil,                Beard Serum etc.; Women's Hair Removal - Wax Strips, Creams, Razors etc)

Family Nutrition: (Infant Baby Food, Toddlers' and Kids' Health Drinks)

Vitamin and Mineral Supplements: (Core Letter Vitamins, Multi-Vitamins)

Contact Lenses and Related Products

Health Care Products: Ayurveda Products, Pain Relief Products, Herbal Supplements, Medical Supplies, Adult Diapers

;            Non Returnable

This item is non-returnable due to hygiene and consumable nature of the product.

However, in the unlikely event of used, damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.

 Medicines Non Returnable

This item is non-returnable due to hygiene and consumable nature of the product.

However, in the unlikely event of used, damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable. We may contact  you to ascertain the damage or defect in the product prior to issuing refund/replacement.  We reserve the right to pick up the product to ascertain the damage or defect in the                product prior to issuing refund/replacement.

In the event your order is rejected, a refund will be issued per Famous5.in Refund Policy.

 Personal Care Appliances: Shavers, Trimmers, Hair Dryers, Straighteners; Skin care, Nail care, Medical equipment 7 Days Returnable

This item is eligible for free replacement, within 7 days of delivery, in an unlikely  event of used, damaged, defective or different item delivered to you.

Please keep the item in its original condition, with outer box or case, user manual, warranty cards, and other accompaniments in manufacturer packaging for a successful return pick-up.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

 Personal Care Appliances: Oral Care Products and Appliances Non Returnable

 This item is non-returnable due to hygiene/health and personal care/wellness/consumable nature of the product. 

However, in the unlikely event of used, damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage                or defect in the product prior to issuing refund/replacement.

Grocery & Gourmet Non Returnable 

This item is non-returnable due to consumable nature of the product. 

However, in the unlikely event of used, damaged, defective or different item delivered to  you, we will provide a full refund or free replacement as applicable.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage                or defect in the product prior to issuing refund/replacement.            

 Famous5 Pantry Non Returnable 

This item is non-returnable due to consumable/hygiene/wellness nature of the product.              

However, in the unlikely event of used, damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage                or defect in the product prior to issuing refund/replacement.

Clothing and Accessories

Category Return Policy

 Clothing, shoes and Accessories 5 Day Free Returns & Exchange

This item is eligible for return within 5 days of delivery. You can exchange this item for a different size/color or return for a full refund.

Please keep the item in its original condition, with brand outer box, MRP tags attached,                warranty cards, and original accessories in manufacturer packaging for a successful                refund/replacement.

 Men & Women innerwear, Men's Vests, Women's Lingerie, Swimwear, Socks & hosiery Non-Returnable

(Bras are returnable)

Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions.                However, in the unlikely event of a used, damaged, defective or different item delivered to you, we will provide full refund or replacement if available. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.

Jewellery, Watches, and Eyewear

Category Return Policy

 Fashion /Imitation Jewelry, Silver jewelry, Precious Jewellery, Eyewear and Analog    / Digital Watches (new and certified refurbished) 5 days Replacement/Refund

This item is eligible for return within 5 days of delivery. You can avail replacement, in an unlikely event of used, damaged, defective or different item delivered to you. You can also return the product for a full refund.

Please keep the item in its original condition, with brand outer box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

 Smartwatches/ Activity Tracker (new and certified refurbished) 7 Days Replacement

In the unlikely event that you received a used, damaged or defective or a different from ordered product, you can avail free replacement of the product.

If you want to replace this item, please keep the item in its original condition with price tags intact, user manuals, warranty cards, original accessories and in the original manufacturer's box/packaging. Failure may make the item ineligible for replacement.

 Gold Coins / Gold Vedhanis / Gold Chips / Gold Bars / Silver Coins / Silver Bars           / Silver Chips / Silver Bullion / Rakhi Non-Returnable

Handbags and Luggage

Category Return Policy

Backpacks 30 Days Replacement/Refund 

This item is eligible for return within 30 days of delivery. You can avail replacement, in an unlikely event of used, damaged, defective or different item delivered to you. You can also return the product for a full refund.

Any luggage products with locks must be returned unlocked. Please keep the item in its original condition, with brand outer box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

Handbags, Travel Luggage, Wallets & Travel Accessories 5 days Replacement/Refund 

This item is eligible for return within 5 days of delivery. You can avail replacement, in an unlikely event of used, damaged, defective or different item delivered to you. You can also return the product for a full refund.

Any luggage products with locks must be returned unlocked. Please keep the item in its original condition, with brand outer box, MRP tags attached, warranty cards, and  original accessories in manufacturer packaging for a successful return pick-up. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

Car, Motorbike, and Industrial

Category Return Policy

 Rims, Car Parts & Accessories, Bike Parts & Accessories, Helmets & other Protective           Gear, Vehicle Electronics (new and Renewed) 5 days Returnable

This item is eligible for free replacement, within 5 days of delivery, in an unlikely event of used, damaged, defective or different item delivered to you.

You can also return the product within 5 days of delivery for full refund. Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

 Car Tires, Car Care, Chemicals & Fluids, Engine Oils Non Returnable 

This item is non-returnable due to consumable nature of the product. 

However, in the unlikely event of used, damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.

 Fasteners, Industrial Electrical, Lab & Scientific Products, Material Handling Products,              Professional Medical Supplies, Tapes, Measure & Inspect Products, Industrial Hardware,              Industrial Power & Hand Tools (new and certified refurbished)   5 days Returnable

This item is eligible for free replacement, within 5 days of delivery, in an unlikely event of used, damaged, defective or different item delivered to you.

You can also return the product within 5 days of delivery for full refund. Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

 Occupational Health & Safety Products (masks, gloves, safety glasses etc.) Non Returnable

This item is non-returnable due to hygiene/health and personal care/wellness nature   of the product.

However, in the unlikely event of used, damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.  We reserve the right to pick up the product to ascertain the damage or defect in the                product prior to issuing refund/replacement.

 Packaging & Shipping Supplies, Industrial adhesive tapes & sealants, Food Service          Equipment & Supplies, airflow & air quality meters etc.   5 days Replacement

This item is eligible for free replacement, within 5 days of delivery, in an unlikely  event of used, damaged, defective or different item delivered to you.

You can also return the product within 5 days of delivery for full refund. Please   keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

 Lead-acid Batteries

Category Return Policy

Lead-acid Batteries   Non-Returnable

This item is non-returnable due to consumable nature of the product.

However, in the unlikely event of used, damaged, defective or different item delivered to  you, we will provide a full refund or free replacement as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.

Inspect and Buy

Category Return Policy

Products with ‘Inspect & Buy’ label 2 Days Refund only

Seller Fulfilled Items

Return policies that are exclusively Seller Fulfilled are listed below. For all other categories, the return policies mentioned above apply. 

Category Return Policy

Fine Art, Sports collectibles, Entertainment collectibles, Coin collectibles Sellers to be informed of the damage / defect within 5 days of delivery.

Customizable Products

Category Return Policy

 Customizable Products Non-returnable This item is non-returnable due to customized nature of the product.

However, in the unlikely event of used, damaged, defective item or product with wrong customization             being delivered to you, we will provide a full refund as applicable. We may contact  you to ascertain the damage or defect in the product prior to issuing refund.

Return Pickup

1. We send the return pick-up request to Our Logistics partners as soon as We receive the return request from You.

2. Our Logistics partner will pick up the product/s within 3-4 days of receiving the request.

3. Our Logistics Partner shall make three attempts to pick up the Product/s. If the item is not picked up in the third attempt, the return request shall be considered complete at our end.

4. Please keep the shipment ready as detailed above and ensure that You return all items for which the request was raised. If You fail to do so, the return option may not be available to You in the future, the discretion of which shall lie completely with the Company.

5. If You receive a message that ‘Pickup service is not available’, We request You to send the product to Our warehouse using a courier company available in Your location. Please ensure that the products are in unused condition with their original packaging and tags intact. Also, please ensure that you insert the “Return Slip” which is a part of the invoice along with the product that is shipped. In the absence of the Return Slip in the courier, We will not be able to process the refund. After sending the shipment.

6. For return request you may contact customer support on 

Customer Support: +91 777 000 6727 

Customer Support Email: customer.support@famous5.in

Seller Support: +91 777 000 6927

Seller Support Email: seller.support@famous5.in